Patient Participation Group
About the Patient Participation Group
WHAT IS A PPG?
• Patients working with us to contribute to the continuous improvement of services
• Improve communication between the practice and patients
• Help patients take more responsibility for their health
• Provide practical support and help to implement change
PATIENT PARTICIPATION IS NOT:
• A forum for complaints
• A doctors fan club
• A time-consuming activity for all
THE NHS PLAN
PPG's will be able to:
• Offer feedback on patient perspective
• Help the practice make the most effective use of its resources
• Improve communication
• Help promote good health
• Influence decisions about proposed new services and their development
WORKING TOGETHER
• Direct links between the surgery and patients
• Opportunity for patients to speak with the group members
• Being representative!
