Patient Participation Group 

 About the Patient Participation Group  

WHAT IS A PPG? 
• Patients working with us to contribute to the continuous improvement of services 
• Improve communication between the practice and patients 
• Help patients take more responsibility for their health 
• Provide practical support and help to implement change 
 
PATIENT PARTICIPATION IS NOT: 
• A forum for complaints 
• A doctors fan club 
• A time-consuming activity for all 
THE NHS PLAN 
PPG's will be able to: 
• Offer feedback on patient perspective 
• Help the practice make the most effective use of its resources 
• Improve communication 
• Help promote good health 
• Influence decisions about proposed new services and their development 
 
WORKING TOGETHER 
• Direct links between the surgery and patients 
• Opportunity for patients to speak with the group members 
• Being representative!